Boldess - Premium Fashion & Lifestyle

Frequently Asked Questions

The most common questions from our customers.

How long does shipping take?

Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. International shipping varies by location and typically takes 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply initiate a return through your account or contact our customer service team.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50. For orders under $50, standard shipping is $5.99.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.

Can I modify or cancel my order?

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters our fulfillment process and cannot be changed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.

How accurate are your size guides?

Our size guides are based on garment measurements and are very accurate. We recommend comparing your measurements to our size chart for the best fit.

Do you ship internationally?

Yes, we ship to over 25 countries worldwide. International shipping costs and delivery times vary by destination. Customers are responsible for any customs duties or taxes.